Most small businesses run into the same three problems with social media.
You post when you remember
Two posts one week, nothing for a month. Inconsistent accounts look abandoned, and customers notice.
You're running out of things to say
Without a plan, every post becomes a decision. Most people give up at that point, not at the posting.
Nobody is answering the DMs
Comments and messages sit unanswered for days. Those are customers asking to buy.
What's Included
Everything your social media needs, handled end to end.
Social strategy
A monthly plan built around what your customers actually ask about, not generic content ideas.
Content creation
Posts, carousels and graphics designed in your brand colours, written in your voice.
Reels and short video
Short-form video for Instagram, Facebook and TikTok, where the reach actually is.
Captions and hashtags
Written properly, in your market's language, not copied from a template.
Scheduling and posting
Everything planned and scheduled ahead, so nothing depends on anyone remembering.
Community management
We reply to comments and DMs during business hours, and pass the real enquiries straight to you.
3 weeks
is how long most businesses keep posting before they stop.
Social media rewards showing up, not brilliance. An account that posts something useful every week beats one that posts something perfect every three months. That is the whole job, and it is why most businesses outsource it.
How It Works
Four steps, no surprises.
01
Review
We look at your accounts, your competitors and what your customers are actually asking about.
02
Plan
A content calendar for the month, approved by you before anything goes out.
03
Create and post
Content designed, written, scheduled and published across your platforms.
04
Engage and report
We handle comments and DMs, and send you a monthly summary of what grew and what worked.
Platforms We Manage
We manage your presence where your customers spend their time.
Instagram
Posts, Reels, Stories and DMs
Facebook
Page content, community and local reach
TikTok
Short video for reach and discovery
LinkedIn
For businesses selling to other businesses
Who This Is For
We work best with a specific kind of business.
This is a good fit if
You have a business and no time to post.
Your accounts have gone quiet and you want them active again.
You want someone replying to comments and messages.
You'd rather approve content than create it.
This isn't for you if
You want to go viral β nobody can promise that.
You want thousands of followers rather than customers.
You're not able to share photos or information about your business.
Let's look at your accounts
We'll review your social media, tell you what's working, what isn't, and what we'd post in the first month. Free, and no obligation.
It depends on the package, but typically between 12 and 20 posts per month across your platforms. We agree the number before we start, and it stays consistent.
Do you create the content or do I send it to you?
We create it. You share information about your business β products, services, news, photos β and we turn that into posts. You don't need to write anything.
Will I get to approve posts before they go out?
Yes. We send you a content calendar each month for approval before anything is scheduled. You can request changes, and nothing goes live without your sign-off.
Do you reply to comments and messages?
Yes, during business hours. We handle routine comments and questions. Anything that looks like a real sales enquiry gets flagged and passed to you directly.
How long before I see results?
Social media marketing builds over time. Most clients see meaningful engagement growth within 60 to 90 days of consistent posting. We'll show you the numbers each month so you can see what's moving.
Social Media & Content β Tknack
Social Media Management That Doesn't Stop After Month Two
Most businesses post for three weeks and then go quiet. We handle the strategy, the content, the posting and the replies β so your accounts stay active whether you have time or not.
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